Haypost has launched its new Call Center intending to increase the level of the service and customer interactions at all levels.

The Call center is equipped with the latest technologies which allow handling multiple calls simultaneously. Interactive Voice Response (IVR) integration ensures distribution of calls by divisions. Additionally, call recording enables monitoring the quality of the service.

For that purpose, Haypost has increased the number of the Call Center staff which was trained to meet the high-quality service requirements.