Andranik Grigoryan, the CEO of Converse Bank, said that the bank works on developing digital solutions and instruments.

In an interview with AmCham magazine, Andranik Grigoryan said that he took on the position of Chief Executive Officer at Converse Bank in an interesting period when the financial system was facing new challenges.

“Moreover, it was a period that required combining a balanced approach aimed at limiting and curbing risks with bold steps and measures aimed at digitalizing services, as well as developing and implementing new products and offerings. In my opinion, we have successfully initiated this period, as evidenced by the bank’s new offers, particularly in the digital sphere, and the recorded results,” Andranik Grigoryan said.

He reminded that Converse Bank was the first bank in Armenia to introduce a mobile application, “which not only contributed to building a strong reputation and image for the bank but also compelled us to improve and stay ahead of the curve.”

“Currently, we strive to provide services on multiple digital platforms. Our bank’s mobile application is highly flexible and practical, mainly focusing on offering customer-friendly solutions. Today, our customers can find new options and services in our application, which aims to bring the bank closer to their everyday lives and make banking services easy and accessible for their daily needs. Our goal is to provide our customers with high quality financial services online, eliminating the need for them to visit the bank in person. All types of financial services should be easily accessible to people, whether they are in a car, using public transport, or simply walking,” Andranik Grigoryan noted.

He also said that to create a comfortable environment for corporate customers to manage their finances and conduct financial operations, the bank has implemented several digital tools. “Converse Business is a convenient and user-friendly financial management application designed specifically for businesses. Additionally, for service, retail, and delivery companies, we offer innovative digital solutions such as C-POS and C-PAY, which facilitate cashless payments,” the bank’s CEO said.

Speaking about new security challenges, Andranik Grigoryan stressed that “alongside the development of digital services, we continuously enhance and update our security systems.”

“Converse Bank ensures the security of transactions on its digital platforms in accordance with international cybersecurity standards. Furthermore, we have recently implemented the “Security Device” system, which enables customer identification for accessing the digital platform. In case of any doubts, the system is promptly blocked,” he said.