Yerevan /Mediamax/. The call-center, established within the framework of a joint initiative of “ArmenTel” CJSC## (Beeline brand) and “VTB Bank (Armenia)” CJSC started functioning.

As Mediamax was told in the press service of “VTB Bank (Armenia)” today, the professional experience and the technology resources of “ArmenTel” are used in the call-center of the bank, which opens up new opportunities for closer and more operative interrelation between the bank and its customers.

From now on the customers of the bank can receive 24 hours a day by 87-87 telephone number information on the services, provided by VTB in Armenia: currency exchange rates, deposit types, interest rates, credit terms, money transfer systems, plastic cards, telephone numbers and addresses of branches, cash machines, etc.

The call-center is established with the use of AVAYA modern technology, which allows classifying the requests as to topics and more effectively working with the customers.