Highly prioritizing the convenience of its customer Inecobank constantly improves the quality, speed, and accessibility of its services.

"Inecobank continuously develops and presents its customers the best banking services. Bearing in mind that these services and bank transactions are not limited to working days and hours, we have decided upon providing our customers a 24-hour assistance and information related to the bank activities. We are pleased to announce that starting from April 15, Inecobank's Contact Center will be available 24/7, providing the best banking services through a number of up-to-date communication channels," said Levon Rubinyan, Chief Operating Officer of Inecobank.
As informed in the press release, customer can contact Bank’s Call Center any time of the day and:

- get information on their accounts, deposits, card transactions, and balance;
request to block their cards;
- get advice on transactions carried out through InecoOnline/InecoMobile systems;
- with an SMS notification get information on the current loans, their repayment amounts and dates;
- receive fast money transfers based on applications submitted through InecoOnline/InecoMobile systems.

"The availability of 24/7 information services will make it easier and more comfortable to use the services provided by the bank. Our 24/7 customer service professional specialists are just a call or a letter away”, summarized Levon Rubinyan.

Customers can contact 24/7 customer service specialists of Inecobank, through the following channels:

- Contact Center phone number: +374 10 510 510,
- Online Chat at https://www.inecobank.am webpage,
- Inecobank’s official Facebook page,
- customer.care@inecobank.am e-mail address.

Inecobank is one of the leading banks in the South Caucasus region, focused on individual customers, small and middle market businesses and large corporations offering a full range of banking services including break through and innovative digital banking solutions. For over 23 years the bank has been providing unmatched convenience in Armenia serving more than 400 000 customers and over 150 000 online users.  

Inecobank developed and delivered industry-leading digital banking solutions with the purpose of introducing an entirely new culture of banking services.

- In 2009 the bank digitalized and fully automated the “Point of Sale Loan” product, reducing the loan generation time from 3-4 days to a few minutes.

- In 2012, with the introduction of InecoOnline, the Bank was one of the first to provide 24/7 banking services to its customers.

- In 2014 the bank launched InecoMobile, its Mobile banking application, which is the most popular banking application in Armenia with over 100 000 users.

- In 2017, the bank was the first to introduce a fully automated consumer lending solution through its mobile and online applications, which generates consumer loans 24 hours a day, 7 days a week.

- In 2018, the bank was the first banking institution in Armenia to introduce InecoPay, the cashless payments new system.