“Malatia” branch of IDBank has reopened. The new branch is fully in line with IDBank’s innovative approach and supports convenient customer service.

As noted by the bank’s communications department, the reopened “Malatia” branch at 39/61 Raffi street ensures that all conditions have been created for high-quality customer service. Additionally, the innovative environment and technological solutions will make visiting the bank even more pleasant.

“Focusing on the convenience of customers, the branch will also have an IDBanking 24/7 service zone, through which you can use hundreds of services around the clock: cash deposit/withdrawal, account replenishment, utility payments, legal entity account replenishment, as well as if your phone number is attached to your IDBank account, then only by entering the phone number, replenish your bank account as well,” the news release says.

According to Suren Margaryan, Retail banking director, the improvement of the branch network is aimed at increasing customer satisfaction and providing convenient service.

“As a digital bank, IDBank is continuously working to expand the capacities of online platforms, at the same time, we consider that proper re-equipment of branches is a must for ensuring the best customer experience,” says Suren Margaryan.

IDBank has 13 branches operating in Yerevan, Abovyan, Gyumri, Vanadzor, Echmiadzin.

The bank is controlled by CBA.