FINCA Armenia has been awarded the highest Gold-Level Client Protection Certification by the international rating agency MFR.

“This certification reaffirms that FINCA Armenia is committed to a client-centric approach, ensuring transparency in financial services, maintaining responsible business practices, and safeguarding the rights and interests of its clients,” the news release reads.

FINCA Armenia UCO CEO Steven Michael Hass highlighted the significance of acquiring the MFR Gold Certificate, emphasizing that this achievement underscores the organization’s unwavering commitment to client protection.

He noted that the certification aligns FINCA Armenia with the globally recognized Cerise+SPTF Client Protection Standards, ensuring adherence to the highest ethical practices in financial services. According to Hass, this milestone not only strengthens the trust clients place in the organization but also reinforces FINCA Armenia’s dedication to responsible financial inclusion, contributing to a more transparent and client-centered financial industry.

As FINCA Armenia’s Chief Operating Officer Souren Margaryan noted, this certification once again demonstrates that the organization consistently prioritizes a client-centered approach, placing the protection of client interests at the heart of its operations.

“Receiving Gold-Level Certification confirms that FINCA Armenia meets the highest international standards in client protection by offering fair and reliable financial solutions.

With a strong focus on client needs, FINCA Armenia continuously invests in digital innovations to enhance customer convenience. As part of this commitment, FINCA has launched the “FINCA” mobile application, enabling customers to access financial services anytime, anywhere, including remote loan disbursement and repayment. The digital platform will also incorporate an automated scoring system to simplify processes further. FINCA Armenia’s goal is to make financial services simple, fast, and accessible to all customers,” the news release reads.

According to FINCA Armenia’s Chief Commercial Officer Vardan Haroyan, this certification proves that the company not only supports clients financially in achieving their goals but also actively safeguards their rights and interests.

“FINCA Armenia remains committed to continuously improving its services, maintaining client trust, and delivering more accessible and convenient financial solutions. The company’s most valuable asset is its clients - those who place their trust in FINCA,” the news release reads.

About MFR

MFR is a globally recognized rating agency specializing in the financial sector, providing independent ratings and certifications. Its mission is to promote transparency, facilitate investments, and drive the responsible development of the financial industry.