Mastercard builds virtual C-suite of AI agents for SMEs

11.03.2026 | 13:33 Home / News / Fintech /
Mastercard is developing an AI-powered virtual C-suite for small businesses, promising the kind of strategic support usually reserved for large corporations, Finextra reports.

Mastercard says that each agent will act as a digital executive, aiding in key responsibilities from finance, to security, to marketing, giving business owners deeper views into their operations.

The virtual C-Suite brings agentic AI-powered intelligence into the accounting systems, business software and banking applications that small businesses use. The agents then continuously analyse business performance, identify risks and opportunities, predict likely outcomes, and recommend prompt steps and longer-term actions.

“Our goal is to turn operational complexity into clarity — helping entrepreneurs regain time, make smarter decisions, and translate their ambition into measurable growth”, said Mark Barnett, global head, SMEs, Mastercard, says.

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