Sberbank has announced that now users of the Sberbank Online mobile app can conduct currency exchange operations by voice - with the help of virtual assistants of the “Salyut” family.

Sberbank is the first bank in Russia to introduce this service: the client can not only learn the current exchange rate but also conduct currency transactions via Sber, Joy, or Athena.

In order to use the service, clients have to say one phrase: “Salyut, buy 100 dollars.” The assistant will immediately select the required account for crediting the currency, tell the client the amount of the operation and the current rate, and consult on how to make the operation on more favorable terms.

All 11 currencies that are already available in Sberbank Online are available for operations.

In the future, Sberbank intends to develop this service: add the ability to track the dynamics of the exchange rate, learn currency news, and set up automated purchase of currency to the account.

“We are the first bank in Russia to train its assistants in currency exchange. The most frequently asked question for Athena, Joy or Sber is the exchange rate - this skill is the 8th most popular among Sberbank clients out of all skills of Salyut virtual assistants,” the bank said.



Sberbank introduced the “Salyut” family of virtual assistants - Sber, Athena and Joy - last September. Each assistant has its own “character”, the bank said back then.

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