IDBank has prepared information security stories, presenting situations how fraudsters attempt to deceive and steal money from individuals.

The Patience Left the Body

“Two weeks ago, a young woman called me. It was a classic scenario: she introduced herself as a bank employee, saying in a worried voice that someone is trying to steal money from my card. She said that I urgently need to transfer all the money to the account she mentioned so that it remains safe until the bank blocks my card. I asked which of my cards they are trying to steal money from and IDBank was the answer. I asked which IDBank card, because I have several. She was silent. I repeated my question, but she was rude, saying that she was just trying to help me, but I was asking unnecessary questions. In any case, I told her I had all my cards with me and I never left them out of my control. She was rude again repeating that she wanted to save me from fraud. I said once again that my cards are with me, and I have not received any message about the attempt to withdraw money. She got impatient and hung up.
Such a pity, we would have had a long and warm conversation together...”

The “Idram-Bank” Employee

“I was with my friend when she received a message via Messenger. The person introduced himself as an employee of Idram, but he was writing from a personal account. It was already weird. He started asking questions about the last transfers from my wallet, as if to verify whether the transactions were made by us or whether, perhaps, some fraud had occurred. At some point, I took my friend’s phone and started answering her messages. More specifically, I started asking questions myself, because I work in a financial institution, and the case was very similar to a fraud. After several questions, the “Idram employee” was confused and texted back: “These are measures taken by our bank to ensure the security of your accounts.” In response, I texted that Idram is not a bank, after which we were simply blocked. Of course, we were sad...”

The Nightmare

“I woke up in the middle of the night because someone was calling me on Viber from an unknown number with an image of a man. He spoke very quickly and restlessly, said that some unfortunate incident happened, he was supposed to transfer 42,000 drams for the purchase of medicine, and transferred it to my Idram wallet by mistake. At first, I was confused, then I opened my app to check the receipts, and there was nothing. I said that there was no such transfer to my wallet. He became extremely anxious and told his story from the beginning, this time he added some more details, tried to speak more convincingly. He asked me to transfer those 42,000 drams to him at that moment, and then I will receive the money he transferred on my Idram wallet. Of course, I refused, then asked how he found out my phone number. He said that he allegedly took it from the transfer slip. I opened the receipt of one of my last transfers and saw that the phone number is not mentioned in the receipt, even if you make the transfer with the phone number. I hang up the call and turned my cellular data because I didn’t want to see fraudsters in my dreams...”

The companies are supervised by CBA.