Tinkoff Bank has introduced Oleg, the world’s first voice assistant in sectors of finances and lifestyle. Oleg’s mission is to help customers solve issues within Tinkoff ecosystem, facilitate their lives and become a friend, which will always be by their side.  

According to the bank’s press service, Oleg is a man aged 25-40 “living” in Tinkoff mobile app. The voice assistant will identify and interpret the user’s requests, ask clarifying questions, fulfill tasks and talk about various topics. Oleg will help the user manage all key financial and lifestyle services within Tinkoff ecosystem via voice commands.



The first version of Oleg can make money transactions to Tinkoff and Sberbank accounts, book tables in restaurants and appointments at beauty salons, buy cinema tickets with 15% cashback, find discounted goods and services, talk about various topics, provide banking and shares-related consultation, manage financial products (debit and credit cards), etc.

In order to start communicating with the voice assistant via Tinkoff app, the user should say “Hello, Oleg!” or “Oleg, listen!” The assistant speaks with Russian film and voice actor Nikita Prozorovskiy.

“Oleg is a very young voice assistant, who has a lot to learn. He is curious about everything new and he improves his communication skills every day,” said Tinkoff Bank.

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