Updated 29.09.2014

Founded in 1994, BSC Business Support Center provides consulting, research and training services, as well as implements development programs.

For several years BSC has implemented projects within the framework of EU TACIS project. Since 1996 the organization has became a private and self-financing company.

The company is comprised of experienced and creative professionals, who have years of experience and relevant skills in the sectors of business and HR management, marketing, and economics.

Up to now BSC Business Support Center has implemented:

- Over 1,100 trainings, seminars and other educational programs for more than 12,000 representatives of private and public sector, international organizations and communities.
- Over 650 business and investment plans, as well as proposals for local and foreign companies and international organizations.
 - Over 70 major research and analysis for various sectors of agriculture and industry in different regions.

BSC provides the following services: consulting, training, coaching, HR management and leadership, research, business and project evaluation and analysis.

Consulting

- Business and investment plan development
- Business management
- Marketing and PR
- Strategy development for organizations
- Corporate Social Responsibility (CSR)

Coaching

- Discovery of new opportunities among individuals or corporate clients, identification of hidden aptitudes and resources
- Identification of solutions to problems and ways to increase their efficiency

Human Resource Management

- HR management system development, input and diagnosis, staff performance assessment
- Organizational structure design adequate to the company
- Staff recruitment
- Salary determination (grading) system development
- Development of the description of the workplace
- HR manual and motivation system development and input
- Employee capacity building and teamwork

Research

- Market research and analysis
- Research and analysis on consumer preferences
- Investment climate research
- Statistical research
- Strategic research on competitiveness
- Research on competitor share and size determination
- Research on revealing the impact of pricing policy changes
- Mystery shopping - service quality control and/or competitor analysis

Business and share assessment

- Business valuation based on internal and external factors
- Analysis of shareholders' engagement in the management, industry trends and competition environment
- Analysis of net profits/losses and forecasts for the upcoming 1-2 years.

Project Evaluation

- Development programs effectiveness evaluation
- Business and investment project evaluation
- Evaluation on project feasibility and strategy effectiveness
- Evaluation of effectiveness of advertising campaigns

Training

- Fundraising and proposal development
- Effective business communication and negotiation skills
- Marketing and PR
- Effective selling skills
- Business plan development
- Basics of RA Tax and Labor Legislation
- Training of trainers and consultants (TOT, TOC)

In 2000 USAID awarded BSC "Certificate for Excellence” for high quality business and development services. In 2006 BSC was awarded "Certificate of Excellence" by Japan International Cooperation Agency (JICA) for sustained excellence in the contribution to the joint project on business development in Armenia. In 2011 founding director of BSC Samvel Gevorgyan became an accredited CMCE trainer by Institute of Consulting UK.  

BSC is a member of leading companies, such as: Agricultural Alliance of Armenia, UN Global Compact, American Chamber of Commerce in Armenia, Armenian-British Business Chamber, Union of Manufacturers and Businessmen (employers) of Armenia and Institute of Management Consultants, Armenia.

BSC also cooperates with consulting and training companies in the Netherlands, Spain, Belgium, Australia, France, Great Britain, Russia, Ukraine, USA, Georgia and Belarus in implementing joint projects that are aimed at small and medium enterprise development.

The company has a number of publications. Among recently published books are:  "Corporate Social Responsibility: Guidebook for Armenian Organizations" and "How to Start Own Business in Armenia".